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Section 8 Applicants

When can I apply for housing assistance?
A notice will be posted in three local newspapers 10 days prior to the date when DCHA is accepting applications for Section 8 and the rental housing program. The newspapers are the Omaha World-Herald, the Omaha Star, and the American Classifieds.
If you require the accessible features of a Woodgate Townhomes unit, you must also download and complete this addendum.

How long will I be on the waiting list?
For both the Section 8 and elderly/disabled public housing projects, applicants can expect to remain on the waiting list for up to one year or more. For the rental housing program, applicants can anticipate a 2-3 year wait.

I’m on the Section 8 wait list, What if I move, get a different phone number, or have some other change?
It’s very important to keep your contact information current on the wait list. Changes can only be made in writing, not over the phone. You may mail us a letter reporting the change or you can stop by our office during business hours to complete a brief form.

How do I find out my place on the Section 8 wait list?
We do not disclose wait list position; we can only verify that you are on the waiting list and that your contact information is current.

How is my rent determined?
Rental assistance is based on income and household size. Clients are required to pay at least 30% of their monthly adjusted income toward the gross rent (rent plus estimated utilities). (Rent calculator coming soon.)

Does DCHA help with security deposits?
No, but DCHA does provide a list of community agencies that may be able to offer deposit assistance.

Where can I live?
DCHA's area of operations is west of 72nd Street in Omaha; north to the Washington County line and South to the Sarpy County line. It also includes Valley, Waterloo, Elkhorn, Ralston and Bennington.


Current Section 8 Participants

What if my income changes?
Any income changes, up or down, must be reported in writing within 10 calendar days. Clients must report changes in person by coming to the office during regular business hours. We do not accept any information over the phone. If you are working 32 hours/week or more you may download an interim recertification. Please note: The interim will only be processed for people working a verified 32 hr/wk or more.

What if my family size changes?
Changes in household composition must be reported in writing within 10 calendar days. If you are adding another adult to the household both of you must come into the office. The adult you are adding must provide picture identification and social security card. If you are adding a minor you must provide a birth certificate and social security card. If the child is not your biological child you must also provide proof of guardianship.

What do I need to do in order to move?
Planning ahead is always a good idea when it comes to moving. First, you will need to provide your current landlord with at least a 30-day notice to vacate. Be sure to find out your landlord’s policy regarding giving notice. Then, you will need to get a letter from your landlord stating that you are in good standing and do not owe any money. Next, contact your housing specialist to set up an appointment for a voucher and move packet. Please bring a copy of your 30-day notice and letter of good standing to your appointment. You will not be issued a voucher or move packet if you do not provide the good standing letter and copy of your notice.

What if I want to move to another city or state?
Please contact your housing specialist if you wish to move out of the jurisdiction of the Douglas County Housing Authority.

What is a reasonable accommodation?
Persons with disabilities may request a reasonable accommodation to request a home visit. If there is ever a reason you cannot come to our office for an appointment due to your disability, someone from the housing authority will come to your home. Car trouble or not having a vehicle is not considered a reasonable accommodation. If you feel that you need a reasonable accommodation please contact your housing specialist.


HQS Inspections

What is an HQS inspection?
There are three types of HQS Inspections:

  1. Initial (move in) Inspection:
    When your request for tenancy approval (move packet) and lease has been submitted for approval, an inspection of your unit must be conducted showing the unit is found to be safe, sanitary, and free of any hazards.
  2. Annual Inspection:
    An inspection is conducted every year to ensure the continued quality of our clients’ living conditions
  3. Special Inspection:
    This type of inspection is triggered by a complaint from either the tenant or the landlord. The majority of these complaints are concerning repairs not responded to by the landlord

Must I be present for my inspection?
The housing authority expects you to be present for the inspection so that the inspector is able to enter the property. You may have a representative present that will allow the inspector to enter the property or the owner may allow entry.

What can I do to ensure my unit passes annual inspections?
Report any repairs needed to your landlord a couple of weeks before your inspection date. Any damages caused by the tenants should be repaired by the tenant. Repairs involved could be broken windows, screens, locks, and water leaks. Test all smoke alarms and replace batteries if needed. Perform housekeeping duties such as cleaning your refrigerator, stove and oven, and clean carpet if needed.

What if I need to reschedule my inspection?
Tenants are not allowed to reschedule inspections. The landlord or management can allow entry to the unit if you cannot be present.

What happens if my inspection fails?
The landlord and tenant will both receive a list of repairs and the date of the re-inspection, which is usually within 30 days. If the second inspection does not pass the Housing Authority’s rent portion is abated and held from the landlord. The landlord or tenant, whoever is responsible for the damages or repairs, then has 15 days to repair the items. If the items are not repaired a determination of whether to continue the lease is made by the Housing Authority. The tenant is still responsible for paying their portion of the rent.


Public Housing Applicants and Participants

When can I apply for housing assistance?
Applications for elderly, disabled and the single family (3 and 4 bedroom) houses are available anytime. You may complete an application at our office, request an application by mail, or download an application online. If you require the accessible features of a Woodgate Townhomes unit, you must also download and complete this addendum.

Who is eligible for elderly and/or disabled housing?
A person 62 years of age or older may apply for public housing. If a family has a disabled family member they are also eligible to apply for public housing.

What is a reasonable accommodation?
Persons with disabilities may request a reasonable accommodation for a home visit. If there is ever a reason you cannot come to our office for an appointment due to your disability, someone from the housing authority will come to your home. Car trouble, bad weather, or not having a vehicle is not considered a reasonable accommodation. You may also request a reasonable accommodation to make adjustments to your unit, such as grab bars for the shower.




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